Hello Everyone,
Greetings from Gautam Consultancy…!!!
“No Charges from Candidates “
We have very good jobs for Team leader for Multiple Process. Below I mention few criteria regarding suitable options .If your profile is suitable in these criteria then immediately share me your resume so I can arrange your telephonic interview first.
Share resume on: ankita.gautamconsultancy@gmail.com
Call On: 7801814332
Team Leader – Outbound
Process: Outbound and Sales
Qualification: Graduate / UG
CTC Bracket between 3.0 LPA – 3.60 LPA
Shift : Day Shift
Job Role:
- Manage a large
and diverse team of Executive’s working towards pre-defined targets
- Manage a large
and diverse team of CSAs working towards pre-defined targets
- Responsible for
maintaining discipline and absenteeism of team on the floor
- Responsible for
staff retention within the team
- Ensure prompt and
accurate service and achievement of targets
- To identify
training / coaching needs of the team members and provide the same to the
Manager
- To assist new members
of the team by updating knowledge & bridge process gaps
- Be directly
responsible towards fostering the development of team by motivating them
- To ensure team
achieve productivity and quality roster adherence
- Accountable for
smooth flow of operations
- Coordination
between Managers and Team Members
- Abide by
companies and clients Information Security Polices
Experience:
- Relevant
Experience Minimum 1-2 year experience as TL from Outbound Banking collection
voice process with excellent communication skills.
- Minimum 1 year
experience as TL from Outbound Sales voice process with excellent communication
skills. Preferred from telecom background
Regards,
Ankita Chauhan
Gautam Consultancy